"There is a movement afoot in the marine industry today.
A movement that demands Honesty, Accountability, and Straightforward answers.
People want to be educated. They want quality service, they want to be treated fairly, and most of all.....
They want reliability and not the runaround for their hard earned money." Lee Dahlen
Lee Dahlen's
Glassic Boatworks
"A different kind of Service Company"
is answering this call with quality, affordable, and dedicated marine service
Anywhere in the US.
Over ten years ago, Glassic Boatworks was built with an old fashioned ideal that still today makes it successful. We're not out to get rich or be the next "Trumplike" Mega-company in the boating industry. Instead we feed on a passion for boats and Customer Service. When we leave after the first visit, you go from being another client to another friend. Engine/Trans repair, Electrical, General Maintenance, and Education/Operational Training are the specialties of the house. It is this passion that provides quality service, honesty, communication, and dedication all wrapped up in a flat rate price schedule that makes it affordable as well. Ask our Customers. We don't advertise!! They do!
Affordable
"If you don't have time or the money to do it right the first time, how much time and money do you have to do it over?"...unknown
Too many times we hear the same story. "The work was not finished." " The work was lacking in quality."
"The work failed and I paid him again to fix it..... and he didn't." At Glassic Boatworks, we build our business on our reputation. Sure things will go wrong and sometimes fail. The key ingredient in any successful business is how you react to the situation. Our number one goal and focus has to be what you will tell your friends after we leave. All of our work is Insured, and guaranteed. We don't know the meaning of "give up", or "walk away" We only know happy customers who become long term FRIENDS. Think about what you spend on your current mechanic. Is it fair? and are you getting your money's worth? meaning are you getting VALUE for the dollar you're spending? Do the cost analysis of your maintenance program and then compare it to our rate schedule below.
Plan A (Hourly, mostly used in local areas)
Start with a Labor Rate of 70.00/hr comparitively speaking is modestly low in some areas, and competitive in others, and add to it the fact that you are getting a dedicated technician to your job and only your job until it is complete, and that adds value. None of this "I gotta run do a quickie oil change and I'll be right back stuff" We're there til we're done. If you are a member of the CCCC (Chris Craft Commander Club) we have special rates in place for you. Contact via email or phone for details.
Plan B (By the day or by the weekend)
Flat Rate Pricing. If you need us for a weekend, we can accomodate. Our Flat Rate pricing is 500.00/day. A "day" is considered "complete" at 8 hrs but is generally known to run anywhere up to 12 hrs area depending on our fatigue factor and progress. This is ideally the best savings if you have a large honey-do/ Wish list. We have had weekends where we got one or two huge jobs completed ( Engine lifted and repaired orTransmission repaired) and other weekends with a list of over 20 electrical, cooling, and other maintenance items that needed to be repaired.
So think of it this way. A dedicated tech aboard your boat for an entire day or weekend for a flexible rate of between 42 and 50.00/hr** knocking out the list you've been "getting to" for years. NOTE: Plan B may be split between two customers in the same area. One gets me on Saturday one gets Sunday.
** 42.00/hr based on a 12 hr day.
Travel Pricing
We travel anywhere in the US and We only work from Friday Evening to Sunday Evening thereby allowing you to be available on site during the service. We bring our own tools and equipment, and in some cases have it forwarded ahead of time to your location. Travel is based on two things that define the bottom line cost for you: Mileage and "out of pocket" cost. There is no profit made on travel. What it costs me, it costs you. If it's more expensive to fly and less than 350 miles one way, then I drive. For instance. Baltimore/ Annapolis area costs 225 to drive, and 219 to fly. So we fly. Travel is paid in advance when you reserve a service date, and a copy of the tickets/reservations is emailed as your receipt.
Another option on travel
Some clients elect to use miles they have accumulated to pay for travel. In this case we let you book the ticket. This allows you to save in out of pocket cash and put some of those miles to a good cause!
A word about parts.
There is no profit margin in parts...... That's right I said we do NOT mark up parts. The amount of time it takes in administrative costs and recordkeeping to report, collect, and pay sales tax to every state we operate in, does not justify the margin we used to make. Therefore, we let you get the parts we request, or we pick them up and let you reimburse us for the cost. Most of the time, we will have a consult call beforehand, to go over what we are doing before the date. We will then make a list of what we need, and logisitcally plan to ensure, we have much of what we need before arrival.
And Finally Payment.....
Three convenient ways to pay your bill. All payments are due upon completion and before we leave...
Credit Card: Via PayPal. You do NOT have to have a paypal account to use this service. However we DO add 3% to the bill to cover the fees. (That's 3.00 per 100)
Drop Account: A special Personal account set up at Bank Of America to allow you to either drop cash, check, or transfer money from your BofA account to mine. There is NO CHARGE for using this method. Convenience, and ease. it's what we are about.
and Finally In Person. The old fashioned way. Put a check in my hand, or cash... Either way is fine.
So there you have it. If you have any questions, feel free to Facebook, Email, or call anytime from 6AM to 10 PM Eastern.
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@commander38 Facebook: "Glassic Boatworks"
EMAIL for a quote on Service